Do not use this form instead of emergency help
Call 999 now if someone is not breathing, unconscious, has severe breathing difficulty, signs of stroke, severe chest pain, a severe allergic reaction, uncontrolled bleeding, a major injury, or immediate danger of serious self-harm.
2 What is the main concern? Choose the closest group. The result will not suggest a diagnosis.
Breathing, chest or circulation problem
Headache, weakness, speech, balance or neurological problem
Fever, infection or generally feeling unwell
Stomach, abdominal, urinary or pelvic problem
Injury, burn, wound or bleeding
Allergy, swelling, rash or skin problem
Mental health or emotional crisis
Another symptom or concern
5 Do any higher-risk circumstances apply? Select every statement that is true, or leave blank if none apply.
Pregnant or gave birth within the last 6 weeks Weakened immune system or cancer treatment Serious heart, lung, kidney, liver or neurological condition Recent operation, procedure or hospital discharge Frail or dependent on others for daily care
6 Emergency warning signs Select every statement that is true. Any selected item may lead to an emergency result.
Not breathing, choking, or only gasping Severe breathing difficulty, blue or grey lips, or unable to speak normally Severe or crushing chest pain, especially with sweating, nausea or breathlessness New face droop, arm weakness, speech difficulty or sudden one-sided weakness Collapse, unconsciousness, severe confusion or very difficult to wake A seizure that is ongoing, repeated, or a first seizure with serious illness Heavy bleeding that will not stop, or vomiting/coughing a large amount of blood Rapid swelling of the face, tongue or throat, or breathing trouble after an allergy A non-fading rash with serious illness, stiff neck, severe headache, confusion or marked drowsiness Major injury, serious head injury, severe burn, or fall from height Possible poisoning, overdose or dangerous chemical exposure with serious symptoms Immediate danger of suicide, serious self-harm or harm to someone else Pregnancy or recent birth with collapse, seizure, severe pain or heavy bleeding
7 Other signs that need prompt advice These may need urgent assessment even when they are not immediately life-threatening.
Breathing is harder than usual, wheezing is significant, or a reliever is not working normally Very little urine, a dry nappy for many hours, severe thirst, dizziness or other dehydration signs Repeated vomiting or unable to keep fluids down Severe or persistent pain, or pain preventing sleep or movement A baby under 3 months has a temperature of 38°C or higher, or feels unusually hot or cold A baby or child is feeding much less, unusually sleepy, floppy or not behaving normally Fever or infection symptoms with a weakened immune system or serious long-term condition Pregnancy or recent birth with bleeding, significant pain, severe headache, reduced movements or feeling very unwell A wound, burn, operation site or skin infection is rapidly worsening, spreading or producing pus A mental health crisis, suicidal thoughts without immediate action, or unable to stay safe without support Symptoms are worsening after medical advice, treatment or recent hospital discharge You believe the person is seriously unwell even though none of the descriptions fit